Free Gift Wrapping!
All orders are eligible to receive free A.JARON gift wrapping! Please disclose this request at checkout.
Shipping Policies
We ship all over the world. To request an international shipment, please contact us.
Please allow up to 48 hours for your order to be processed and shipped, unless otherwise noted on custom orders.
For safety and security, merchandise with a price point of $100.00 or more will require signature upon reception.
Priority Mail Shipping: $10
Rush Overnight Shipping: $25
Returns and Exchanges
Please carefully read instructions on processing a return.
If for some reason you are not satisfied with your purchase, A.JARON will gladly allow for an exchange or store credit for merchandise returned in original, unused and unworn condition. Store credit is valid 90 days from the day it was issued.
- Login to “My Account” on ajaron.com with your username and password.
- Select “Returns” to request a RMA number.
- Your return request will be reviewed and approved within 48 hours. You will receive an email notification once you have been approved.
- Mail the merchandise back to the address listed in the email within 5 days of RMA approval notification to be delivered within allowed time frame.
- Upon receipt of merchandise a member of the ajaron.com concierge team will contact you within 48 hours or receipt of your package to process an exchange.
- Please use a shipping carrier with tracking capabilities for returns.
- Merchandise must be insured for the full retail price. Please handle and return with care to ensure contents are not damaged during transit.
- Returns will only be accepted if RMA was issued and clearly written on outside of box, all others will be refused.
ATTN: A JARON Studio, LLC - RETURNS
3784 Bayshore Drive
Naples, FL 34112
Yes! Online purchases may also be returned at the A JARON Studio location in Naples, Florida. Please bring a copy of the Pack Sheet for all in store returns or exchanges. If the item was a gift, a copy of the Pack Sheet will be requested.
If you have additional questions or concerns, please contact us at: amanda@ajaron.com
Repairs
Repairs:
Client to agree on the approximate values and descriptions of the items listed/dropped off are correct, and accept the following terms and conditions. Items are submitted to this store for repair only and will not act as an insurer of the item. We will repair or replace any article that is damaged due to our negligence, up to the value declared. Should no value be declared it will be assumed the value is less than $75USD
Unclaimed Repairs:
Any item left in our shop unclaimed after six months will become the property of A JARON Studio
Workshop Cancellation Policies
Students can cancel their reservation for a credit or refund up to 2 days before a Weekly Workshop.
If a workshop is canceled by A. JARON Studio for any reason, you will receive notice and a full refund.
If you booked through Airbnb Experiences, their refund/cancellation policy applies. If you don't show up to class, there are no refunds or credits.
Wholesale Clients
The relationship which exists between the consignor, and the seller, the consignee, is an agency relationship. The consignee never takes title to the merchandise buts acts as the agent of the consignor to pass title to the buyer.
Since title does not pass to the consignee in the absence of an agreement, liability of loss for the merchandise remains with the consignor. All parties wishing to consign merchandise with A.JARON Studio must agree to these terms and conditions.
Donated Pieces
When A.JARON Fine Jewelry donates a piece of jewelry to a non-profit or charity organization for fundraising purposes, please note that the donated piece retains no cash value for purchase and/or exchange at A.JARON Studio. This policy applies to ALL donated pieces. If there are questions or concerns regarding this policy, please feel free to call: (239) 596-8610